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Returns & Exchanges

Refund & Returns Policy If for any reason you are not completely satisfied with your purchase we will give you a 14 day money-back guarantee from the time you receive the goods. Please email us at within that time if you are not satisfied with your purchase so that we can resolve any problems. This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All returns will be arranged through Lakes Office Furniture but may result in a 15% handling fee for unwanted items purchased. If you have any enquiries regarding this document and the payment services offered by eWAY please visit our website at www.eway.com.au